Responsible Gambling at Rocketpot Casino
At Rocketpot we take responsible gambling seriously. We want you to enjoy your time with us while keeping play safe and under control. This page explains the principles we follow, the tools available on your account, and practical steps to help you manage your gambling activity. If you ever need extra support, we encourage you to seek help early.
Our player protection principles
We aim to protect players by promoting safer gambling and preventing harm. We encourage honest play, prompt verification when needed, and active use of account controls. We also follow clear procedures for handling concerns about a player’s welfare and will act quickly when we suspect problem behaviour.
Activity-control tools
We provide a range of tools to help you control your play. These are easy to set up and can be changed or removed after any prescribed waiting period. Use them proactively to keep gambling at a level you are comfortable with.
Deposit limits
You can set daily, weekly and monthly deposit limits on your account. Limits are intended to help you manage how much you put into your account over time. Once a limit is reduced it may take a short cooling-off period before it can be raised.
Loss limits
Loss limits allow you to cap the total amount you can lose over a set period. This can be particularly useful when you want clearer boundaries around spending. We recommend combining loss limits with deposit limits for stronger control.
Time limits and session controls
Session limits and time reminders help restrict how long you play in a single session. You can set daily play-time limits and opt in to regular breaks or reality checks to prevent extended play without pause.
Account breaks and self-exclusion
If you need a longer break, choose a temporary account suspension or a self-exclusion period. Self-exclusion can be set for a fixed period or permanently. During exclusion your access and promotional messages will be blocked. If you require assistance with self-exclusion, contact our support through the site.
Recognising signs of problematic behaviour
Warning signs include difficulty stopping play, betting more than intended, borrowing to gamble, neglecting responsibilities, or feeling distressed about gambling. If you notice these signs in yourself or someone close to you, consider using account controls and seeking help.
Tips for staying in control
Set strict deposit and loss limits, use session timers, avoid gambling when tired or stressed, and keep a spending log. Treat gambling as a form of paid entertainment rather than a way to make money. Discuss concerns with friends or family and use the tools available to you.
Professional help and support organisations
If you need professional support, organisations in the UK include GamCare, Gambling Therapy and Gamblers Anonymous. These bodies offer confidential advice, helplines and counselling services. Reaching out early can make a significant difference.